Course delegate
“The Birmingham tutor explained the operator's responsibilities clearly. Practising observation and reporting helped me understand why careful detail matters.”
Phoenix CCTV training covers the knowledge and responsibilities involved in surveillance work. The course includes monitoring, risk identification, observation and working to relevant codes of practice.
For CCTV roles requiring an SIA licence, you need the relevant qualification before applying. Completing the course does not itself issue a licence: applications are made separately to the SIA and are subject to its checks.
Contact Phoenix to confirm current dates, entry requirements and availability. Employment depends on vacancies and selection; course completion does not guarantee a job or a particular rate of pay.
Based on 579 public reviews. 92% of reviewers rated Phoenix five stars at this snapshot.
“The Birmingham tutor explained the operator's responsibilities clearly. Practising observation and reporting helped me understand why careful detail matters.”
“I found the examples useful for learning how to describe what I had observed. The feedback encouraged me to be more precise.”
“The course helped me understand the importance of accurate records. Our discussions in Birmingham made the classroom material easier to follow.”
“I appreciated being asked to explain my observations during exercises. The tutor helped me recognise the difference between what I saw and what I assumed.”
“The Birmingham training gave me a clearer understanding of the role. Patient explanations and practical examples helped me work through unfamiliar topics.”




