CCTV Training Courses Birmingham

CCTV operator training

Phoenix CCTV training covers the knowledge and responsibilities involved in surveillance work. The course includes monitoring, risk identification, observation and working to relevant codes of practice.

For CCTV roles requiring an SIA licence, you need the relevant qualification before applying. Completing the course does not itself issue a licence: applications are made separately to the SIA and are subject to its checks.

Contact Phoenix to confirm current dates, entry requirements and availability. Employment depends on vacancies and selection; course completion does not guarantee a job or a particular rate of pay.

Trustpilot
4.8
TrustScore out of 5

Based on 579 public reviews. 92% of reviewers rated Phoenix five stars at this snapshot.

Trustpilot score checked 17 September 2026

CCTV Training - Birmingham testimonials

Course delegate

“The Birmingham tutor explained the operator's responsibilities clearly. Practising observation and reporting helped me understand why careful detail matters.”

Course delegate

“I found the examples useful for learning how to describe what I had observed. The feedback encouraged me to be more precise.”

Course delegate

“The course helped me understand the importance of accurate records. Our discussions in Birmingham made the classroom material easier to follow.”

Course delegate

“I appreciated being asked to explain my observations during exercises. The tutor helped me recognise the difference between what I saw and what I assumed.”

Course delegate

“The Birmingham training gave me a clearer understanding of the role. Patient explanations and practical examples helped me work through unfamiliar topics.”

    SIGN UP TO OUR NEWSLETTER