Course delegate
“The Birmingham course helped me understand how communication can affect an interaction. The practical scenarios gave me useful opportunities to practise and receive feedback.”
Phoenix Door Supervisor training covers the knowledge and practical skills used in security roles at licensed premises and other venues.
Subjects include professional behaviour, search procedures, incident reporting, crime scene preservation, conflict management and physical intervention. Contact the team to confirm course dates, entry requirements and first aid arrangements.
Completing the relevant qualification is one part of obtaining an SIA door supervisor licence. You must apply to the SIA separately and meet its licensing requirements. Employment depends on vacancies and selection.
Based on 579 public reviews. 92% of reviewers rated Phoenix five stars at this snapshot.
“The Birmingham course helped me understand how communication can affect an interaction. The practical scenarios gave me useful opportunities to practise and receive feedback.”
“I appreciated the tutor's patience when explaining unfamiliar responsibilities. Working through examples made the Birmingham training easier to relate to everyday situations.”
“The role-play exercises challenged me to think before responding. Feedback on my tone and body language was particularly helpful during the course.”
“Training in Birmingham gave me time to discuss difficult situations with the tutor. I found the emphasis on calm, respectful communication useful.”
“The sessions helped me see how preparation and clear boundaries support a door supervisor's work. The practical feedback gave me specific areas to improve.”



