Course delegate
“The Manchester tutor encouraged us to explain our observations carefully. The feedback helped me become more precise when describing and recording incidents.”
Phoenix CCTV training covers the knowledge and responsibilities involved in surveillance work. The course includes monitoring, risk identification, observation and working to relevant codes of practice.
For CCTV roles requiring an SIA licence, you need the relevant qualification before applying. Completing the course does not itself issue a licence: applications are made separately to the SIA and are subject to its checks.
Contact Phoenix to confirm current dates, entry requirements and availability. Employment depends on vacancies and selection; course completion does not guarantee a job or a particular rate of pay.
Based on 579 public reviews. 92% of reviewers rated Phoenix five stars at this snapshot.
“The Manchester tutor encouraged us to explain our observations carefully. The feedback helped me become more precise when describing and recording incidents.”
“I appreciated the structured introduction to CCTV responsibilities. Practical examples made unfamiliar material easier to understand and discuss.”
“The exercises helped me pay closer attention to detail. Our tutor in Manchester showed me where my reporting needed clearer wording.”
“I found it useful to compare observations with other learners. The discussions helped me recognise when I was making assumptions instead of recording facts.”
“The Manchester course gave me time to ask questions and practise. Patient feedback helped me build a better understanding of the operator's role.”




