Course delegate
“I joined the Birmingham course with little experience. The tutors were approachable and helped me understand everyday duties and professional expectations.”
Phoenix Security Guard training introduces the responsibilities of security work in settings such as shopping centres, offices and construction sites.
The course covers professional behaviour, search procedures, incident reporting, crime scene preservation and conflict management through classroom learning and practical exercises.
For security guarding work requiring an SIA licence, completing the relevant qualification is one part of the process. You must apply separately to the SIA and meet its licensing requirements. Contact Phoenix to confirm current dates, entry requirements and course availability.
Based on 579 public reviews. 92% of reviewers rated Phoenix five stars at this snapshot.
“I joined the Birmingham course with little experience. The tutors were approachable and helped me understand everyday duties and professional expectations.”
“The practical examples helped me connect the lessons to situations a security guard might encounter. I appreciated the time given to questions.”
“Training in Birmingham helped me think more carefully about observation and communication. The tutor's feedback showed me where my explanations could be clearer.”
“I found the sessions well paced and easy to follow. The discussions helped me build a better understanding of the responsibilities involved.”
“The tutors encouraged us to work through problems instead of memorising responses. That approach made the Birmingham course useful for my learning.”



